That must be one of the current scams to get customers to go away. I got the 30 minute statement at a KFC just prior to 5 o’clock dinner rush. The other one I get frequently is “cash only” claiming the card reader is down. Or we are only doing online orders. One of the things in common with these is the people running the place are young POC. and there are no other customers.
Every time i’ve been to a certain fast food chicken place (not KFC) it’s staffed by POC and they’ve been racist - waiting on POC first, shorting me on chicken pieces etc.