[Dr. Sivana]

while the additional security measures around bank account information will unnecessarily burden many seniors who lack computer skills.

My 86 year old mother does not have a computer or Internet. Her hearing isn't great, so the phone is a bad idea. However, she presents very well in person. She can wait her turn, and show her new checkbook, and let the clerk take it from there.

[shelterguy]

My Mom is 97. She wouldn’t know how to turn on a computer. That is what sons and daughter and social workers are for.