“To get my 1099, I called, waited four hours, and successfully had it put in the mail to me.”
I got mine in about 30 seconds once I got logged in.
I was advised that my password dated from 2020, and their requirements had changed. A password needed changing. The backup sign-in was sent to my email address. I have no idea why the directions for the code were in Spanish.
Many hoops later, I decided on using the new password the old way.