I tend to agree. Harder to do with delivery services, but they barely tip in Europe there is 15% built into the price for the staff. Some people do tip extra if the service is good, but it’s usually a small amount and less about the money than as a signal that they did offer good service and good food.
With delivery services, like the grubhub and uber ears type stuff, the app company takes money from the restaurant and the customer. It’s obscene if you think about it though I admit I don’t know how difficult it is to run such an app. So generally I use the apps to order for pick up, or if I do have to order delivery (rarely ever do, I’d rather eat sardines and crackers or canned soup which I stock up on when they are on sale) I will tend to overtip because it’s probably a bit of a pain to drive, wait, deliver, drive, wait, deliver. It’s a job but I don’t think they make much for the work they do. The app companies treat them as commodities and can decide which drivers get the bigger better orders.
I didn’t reply with a good explanation..
Back when we were younger.. a “TIP” was meant to express gratitude to the service given, when above and beyond (I know you understand this, but this is given as an understanding to the younger generations)..
You get good service, you give a tip.
You get great service, you give a really great tip..
You get bad service, screw the tip.......
Back in the day (when I was in university (DECADES ago), we drivers got no more than $2 an hour (was actually per delivery).. we LIVED off of the tips, and it didn’t account for the oil/gas/maintenance for our own cars.
I think anyone over about (maybe) 40 year old would understand.
Now, everyone (convenience store included) expects a tip...
I miss Japan SO much. A tip is an insult there :P