“the decision had nothing to do with the children’s behavior”
‘A staffing challenge that day led to the closure of part of our second dining room, creating confusion that impacted the group’s experience.’
I still feel we’re not getting a full story here. Not a behavior isse, but rather understaffed? Being understaffed is still workable. We’re missing something.
Whether or not Cracker Barrel staff were inconsiderate or whether the handicapped children misbehaved, the last thing that chain needs is additional bad publicity. First, in caving in to black protesters Cracker Barrel went woke. Given that their clientele is largely older rural and exurban whites, their woke attitudes hurt their business. Plus, there are rumors of lower quality food and less than stellar waiters.