[maddog55]

That’s confusing. You’re connected, I’m assuming via Ethernet to a cable box that supplies Internet or WiFi to the cable box WiFi Router?

You’re wife is or isn’t connected via Ethernet or WiFi to the cable box?

If there’s no c Ethernet connection for your wife then it’s a wifi problem.

I’d shut her computer down, restart your cable box and give it 3 or 4 minutes then turn her computer back on.

[kiryandil]

I’d shut her computer down, restart your cable box and give it 3 or 4 minutes then turn her computer back on.

Sounds like good advice. It's only a few minutes burned.

[Jet Jaguar]

You’re wife is or isn’t connected

You crack me up!