“Government Efficiency”
This is a classic issue with ANY government job because there is very little incentive to be effective at their job after a certain point. This is because the employees are almost impossible to fire. Therefore, IF there is no room for advancement there is no reason to do any more than the least accepted. The bare minimum.
For example, the Tuesday after Labor Day (six days ago) a major traffic light on my daily commute into Nashua, NH was screwed up. It only was staying green for 21 seconds(I counted). Traffic was backing up over a mile in the eastbound direction. After two days I called the Nashua police who said I need to call the department of public works.
I called and spoke to a nice lady who stated she had received several calls other then mine and had referred it to the streets department. Another two business days have gone by. Nothing has changed. I called again this morning. Spoke to another nice lady who acted like this was the first she had heard about it. She again stated she would refer the issue to the streets department.
In any bureaucracy there are a small percentage (perhaps 5%) who actually know how to get things done.
The hard part is figuring out who they are.
They usually are not the person who is technically in charge of any department because of DEI. In addition competent people often choose not to become managers since managers have to deal with idiot employees.
Once you find the person who could actually do something then you have to motivate them to want to do something about it.
Hilarious note: the other 95% truly believe the task under discussion is “impossible to fix”. Since they believe that there is no point in them actually trying to do anything about it.