Instead of training their employees they are attempting to train their customers.
I have refused to use self check out, and I have refused to use the Kiosk, and I have refused to use those computer things on tables in restaurants.
To all you businesses getting rid of staff and making the customer do your job for you, thank you, I am saving money and I feel healthier.
It would take several years to retrain all of the employees to speak English. There are a number of ff places near here that only hire those that speak in Mexican or Ebonics.
Its worse than the famous “Fast Food” sketch because you can hear them quite clearly, they just arent using any real words and there is no observable structure in their sentences.
The Wendys AI caught me off guard. When the second voice came on I made a comment about training and tried to pass it off as a joke about needing multiple people to take orders. The real person behind the speaker commented that they get responses like mine all the time because no one knows that the first voice is AI.
(How “AI” this exchange actually was compared to just some recording that triggers I dont actually know, just reporting.”)
Hear hear!!!