I just use USAA for banking and insurance, for 20 years, mostly all good, never any issue except their stupid driving app for insurance discount, still need to follow-up on that. Had Navy Federal account as well, but that was in past, had issues with them.
Canceled my NFC membership in 1986. Years later as a DOD contractor. I applied for an account and was denied. I joined another credit union. When I was overseas, received a bill from NFCU. NFCU said I owed them $200. That's was pocket change then so I paid it. Fast forward a number of years. Came into some money wanted it in a separate account, approached NFCU and was denied. They called some supervisor who said I owe them money. I asked what for. They said the $200 was just a settlement, I owed $500 for a signature loan my wife and I took at a Stateside branch in 1985. I told them I could prove that I was divorced in 1984 and was in Asia in 1985. This was a case of ID theft and they in fact owed me the $200 dollars I paid them. Supervisor got pissy, said as long as he worked for NFCU I would never get an account. My response was f’u. The clerk was apologetic said she did not understand his attitude even if I owed $500, I was depositing tens of thousands. As far as I am concerned NFCU is a predatory lender.