“Very disturbing that you never know what goes on behind closed doors of “elderly care facilities”.”
My sister visited our mother every day while she was recuperating from a procedure. None of the staff dealing with the patients spoke English. The only way our mother’s diaper got changed was my sister saw to it that it happened. Later, the government closed the facility.
As for the call button, you could ring it all day. If there were enough staff to answer they didn’t. And, if they had answered how would the patient get across the language barrier what the issue was?
Thanks for the information. My observations with my parents and grandmother’s care always left me wondering. My grandmother’s facility always smelled like urine when you walked in. My dad’s place was like a private residence and he asked me to get him out of there (he was in bad shape congestive heart failure). I never saw mom’s facility because it was far away and my sister was checking in on her.