why does the employee have to wait while the car charges. The charger I assume is behind a fence on the Hertz lot.
obviously the person working the desk cant do it, so that means they have to pay multiple people to stand around because some idiots either don’t pay up front for the fuel/charge and bring it back empty or drained unexpectedly.
Imagine you were running that business and every time you turned around someone who “said” they would top it off didn’t and you have to drop everything and go fill it up or top off the charge.
Like I said, everyone has the OPTION to return it empty or drained. You simply pay the small fee upfront and then the company can PLAN to have someone there to go fill it up when you are suppose to be returning it.
But for people to refuse to pay the fee, then LIE that they will top it off before returning and then not, is just a pain in the ass.