Your experience sounds like par for their course.
They bought EDS, then took away any benefits EDS had that HP didn’t, but didn’t give the former EDS employees any of the benefits that HP had that EDS didn’t.
They also cut everyone’s salary by 10%.
I could go on, but I’ll just leave it with this: We called HP “hopeless and pathetic”.
My last experience with an HP product was a laptop I bought at Costco a couple of years ago. I had it for 3 whole days before the screen died with a 2 inch wide black spot in the middle. Went from the top to the bottom.
I returned it and got a Lenovo, which is working fine to this day.
Prior to that I had another HP laptop, the plastic on it started cracking everywhere, and one day I opened it up and the hinge broke out of the front of the screen bezel.
Done with HP. Only reason I bought the 2nd HP laptop is that it was cheap. The Lenovo I returned it for was another $200 but it seems to have been worth it.