Isn’t part of the problem that they did away with human toll collectors, and went to automated systems that take a picture of a license plate?
Number of cars times toll amount = income. Income minus expenses = profit. Tge largest cost of any enterprise is manpower and or womanpower. You can cut expenses immensely by eliminating the people. Then there is the cost of energy for maintaining comfortable toll booths. They are only complaining now because the people who usually pay are tired of seeing the lawless evade paying. Defunding the police is the first step to a lawless society. People don’t stop at stop signs any more and they run red lights and speed and weave in and out of traffic. The only vehicles that get pulled over are semi trucks because they are easy targets and cooperative. You never see a semi truck in a high speed chase.