I worked retail/hospitality for more years than I care to remember.
Now, whenever interacting with anyone in Customer Service, I play a game where I try to be the nicest person they'll encounter all day. Be a fountain, not a drain.
“Be a fountain, not a drain.”
True that. Gift you have.
I am not a Jedi.
Me too...whenever I see some self entitled idiot go off on a kid working his butt off, I try to sneak in some words of encouragement after. No one should be treated like that.
While I have had moments with sustomer service, I try to be nice to them because I know that they have to deal with a lot of people who are like me at me worst (or worse!).
Right up until covid, everything was pretty normal. But since the day I was looking for covid tests just before a holiday and was thanked for being nice about the store’s being nice, my attitude is unusual enough that customer service people not infrequently respond with surprise and or gratitude.
These poor people: maybe there is a reason young people don’t like keeping their jobs!