I get my health care from the VA or I pay Cash for things outside that scope.
My main observation is making people wait pisses them off and the receptionist is the closest target.
As a rule I always ask for the earliest appointment of the day.
Generally they are on time.
Things happen during the day and doctors and nurses get delayed.
Last thing I want to do is wait an hour after a 3 PM appointment. My BP goes through the roof.
Most people presume that as disrespect, when in actuality it may have been un-avoidable due to what happens in a doctors day.
Receptionist bears that anger in the general public.
I don’t pick on receptionists.
Some people do.
“… As a rule I always ask for the earliest appointment of the day.…”
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Smart. That’s a practice I try to follow also.