[sit-rep]

I think I've been dealing with this from Adobe for the past year... I downloaded After Effects and never even activated it because my laptop didn't have the 32GB of Ram needed. I tried for 6 months to cancel the $23 a month “rental” and never once was I in contact with an actual human being. Always computer generated responses even in the “Chat” windows!! I finally had to go thru my bank to stop the payments!!! Never again will I do business with Adobe!!!!

[Robert A Cook PE]

A good reminder - I’ve been seeing Adobe’s charges onto a business credit card account nbr for three months now. I’ll cancel that charge from the credit charge side.

[kearnyirish2]

I’ve always been reluctant to set up anything for auto-payment from either a bank or credit card account, and your situation highlights a growing problem with it. Many years ago I had a subscription service that I paid by check each month, and couldn’t reach a human to shut it off. Finally figured out they’d contact me if I didn’t send a payment OR return the material for a couple of months - and that is exactly what happened (and how I canceled it).