They play on their phones. They don’t use excel or any other tool
We have a winner. It’s like people who know how to drive, but not how to tune the car or change the oil. I’ve got young relatives like this. They are on devices all day long, but if you ask them a technical question you get a blank stare.
I’m 71 and started upgrading and building computers as a hobby 20 years ago. I’ve forgotten more about the workings of the technology they use than they know.