I’d have to be approved to get counseling on the benefits. I filed and provided copies of the death certificate and marriage license, having taking all our documents with me. I watched them scan and hand me back the documents. That alone took 2 people and at least one trip out of the room. I have no confidence in our government when known BLM and Antifa work in it, are preferentially hired and promoted. When one has 2 terms and then puppet masters a pedo, I don’t consider it to be out for my best interest. Even then, they’re beholden to someone else. My ancestors were on their knees morning and evening. Who let the rif raff in without giving them the gospel?
Maybe you can try to file for your widow benefits by registered mail? That might make it harder for them to “lose” or avoid the paperwork since there are postal receipts. It’s a bit more expensive than in-person filing, but that method comes with tracking.