Wow, that’s bizarre. They didn’t know where D.C. was located relative to Newark and JFK?
If I were you, I would look sad, nod, and say, “Uh huh,” a lot.
*kof-kof*
I’ll do exactly that. How hard is it to remember that there is such a thing as “ground transportation,” and that a bus or train could have gotten them to Newark in plenty of time. But they won’t hear me say anything but, “Uh-huh,” “Golly,” and maybe a “tsk-tsk” thrown in for good measure. (I wonder whatever happened to “Plan B?”)
Remember, DC isn’t “that far away on a map.”
Sorry. My evil self is really fighting with my mom self.
I suspect the airline will get all the blame. Forever.