In the case of Mercy Hospital systems (midwest), they started as The Sisters of Mercy (group of compassionate nuns) and got taken over and turned into a big corporation which now gives no mercy. Period. They are awful. The administrators lie to the politicians about covid numbers etc. adn fool local governments. Getting harder to fool some. But it is what it is.
they went from having old fashioned saintly nuns and old ladies pushing the gift cart to everybody sitting at a long table at lunch to a cold godless entitiy....