Actually I believe you are referring to work based off or directly from two very good texts written in the early 2000s
One is called “to Err is human” and the other “crossing the quality chasm”. When dealing with the issue at hand I agree with what the IOM has written. And there has been extensive discussion about improving safety through CRM (a theory from airline industry) on improving the quality of medicine.
And while it is a nice thought it does not change the fact that in this case based on what this RN wrote and the tone in which it was written He is not a whistleblower, he is attempting to make a diagnosis which on its face is quite shallow (hence my statement post hoc ergo propter hoc). He is entitled to his opinion. He is not entitled to call it fact. For it is not.
“Actually” I am referring to the text I cited. Here are others, telling that personnel of all sorts in the medical arena make mistakes. Fact.
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4928391/
:Study Suggests Medical Errors Now Third Leading Cause of Death in the U.S.”
“Medical error—the third leading cause of death in the US”
https://www.bmj.com/content/353/bmj.i2139
“Medication Errors”
“...there has been extensive discussion about improving safety....” Of course there has.
“He is entitled to his opinion. He is not entitled to call it fact. For it is not.”
What is so interesting about this thread is that it becomes so emotional, judgmental, and certainly neither Socratic nor cordial.
From one of your cited books, one reads” “Experts estimate that as many as 98,000 people die in any given year from medical errors that occur in hospitals. That's more than die from motor vehicle accidents, breast cancer, or AIDS—three causes that receive far more public attention. Indeed, more people die annually from medication errors than from workplace injuries. Add the financial cost to the human tragedy, and medical error easily rises to the top ranks of urgent, widespread public problems.”
A nurse daring to opine or present something as fact irritates, and you seem to need to refute. But your facts are not always facts, best I can tell.
Consider such a response as: “It appears there is a new flavor of the week. Whoever the hell steve kirsh is.” Would such diagnosed as “goodwill?”