I have a friend that worked at a Walgreens on the Vegas Strip. The stealing was off the charts there and the employees were given strict instructions not to interfere.
Homeless walk in, take what they want and leave. No challenge and so no fear.
CA passed a law a few years ago mandating no arrests for shoplifting under, IIRC, $900 worth of merchandise.
Store owners and clerks can do nothing.
It’s insane. A world gone mad.