When I have to stop for the gate at a tool booth even though I have an EZPass I think the state ought to have to pay me!
Looking at you Pennsylvania.
As far as I know, the turnpike is starting to replace its booths with gantries, but they haven’t done all of them yet.
Toll takers were fired some time into the pandemic, when the turnpike realized it could save money, a sort of compensation for far fewer people driving the turnpike during the lockdowns and thus yielding far less revenue.