The bank I use is online only as well, but I don’t pay anything for anything, except the actual checks.
Trying to navigate new systems is very difficult and confusing for me (again, thanks to CFIDS) and even updates to websites I visit on a regular basis cause a huge amount of frustration for me. Reading directions is often like reading a foreign language because they make no sense.
The insidiousness of this disease is that appearances are extremely deceptive. I appear to function normally, but you wouldn’t want to live around me. Honest.
Websites have directions?