i just found this thread after having an absolutely atrocious 4 month long experience with USAA involving damage to my car by another big self insured company which ended up with my email messages (including to ceo wayne peacock, wayne@usaa.com) apparently going nowhere (certainly not, so i was told, to my customer file with them), the other company paying nothing, usaa paying the minimum to get my car fixed with a large deductable, as if i was at fault.
this is in california.
i went online this evening and found many online complaints along with the social justice shakedown stuff.
i want to move away from usaa as soon as possible.
which is the best insurance company to move to?
i also have had bad experiences with allstate.
how about farmer’s? i cannot recall having any bad experience with them.
or else, aaa?
i need the name of the best insurance company out there.
I have AAA and they are fabulous!!