when I receive those it usually means Ive exceeded by bandwidth for the month, the service is disabled, but I can upgrade or purchase more for the month.
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nope, I’m no where near my max...AT&T and Verizon just suddenly being benevolent /s
How to get Verizon and AT&T data-cap fees waived during the pandemic
Verizon Wireless and AT&T say they’re both waiving mobile-data overage fees to help customers deal with the coronavirus pandemic, but the fees will not be waived automatically. Instead, Verizon and AT&T users have to contact the carriers’ customer service and say they’re experiencing pandemic-related financial hardship to get the fees dropped.
Unlike Verizon and AT&T, T-Mobile and Sprint are providing customers unlimited data during the pandemic without requiring them to contact customer service.
https://arstechnica.com/information-technology/2020/03/how-to-get-verizon-and-att-data-cap-fees-waived-during-pandemic/
We got one of those notices today, something is up. :)