Held numerous vid-conf calls w our InfoSys India support personnel. India is a caste culture, occasionally you would have a upper caste working for a lower caste supv. Generally, to the US customer, you didn’t see any problems - bez we were the customer. It was just strange how the back and forth conversation would progress on vid-conf. What I learned in private voice conversations was lower caste supv or mgr would have to sway to needs or wants of upper caste, but lower caste supv/mgr would reposition conversation such that it appeased upper caste employee. In USA culture, it would be called “street cred” Bottom line, the work got completed or problem solved expeditiously. As you said, caste may have been dumped, still alive and well.