When doing an interview beware the smarta** interviewers.
I work at a Help Desk and we are hiring. The requirements on paper are asking for to much. If you know anything about computers and can be pleasant on the phone and are willing to fix issues you should do fine as most of what you need to know is learned on the job.
I am not part of the hiring process but a guy who is was bragging how he tripped up a guy in a question he asked him. On paper the guy was qualified and may have missed this one trick question but I know the person doing the interview. He loves showing how smart he is (he is not) and complains about his current co-workers endlessly.
We have been trying to hire someone since February. yep February.
3 months and counting and I now know why. The interviewer.
Best chance to get hired is on a Friday as the people hiring are worn out from the week of interviews and will just say yes to the person who shows up that day....
Great tips from an experienced fellow. Thanks. Will share this with friends who are looking !