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We dealt with”the system”. All day. It’s exhausting. P lost his wallet We now think it was stolen!
Started at license bureau Because he had a blue star, my former student got us out in less than fifteen minutes. That included picture and payment

Then on to EB card office. Another student walked him thru the phone prompts of canceling old and establishing new. (Whomever has his wallet used about $50 of his food money)

Next to library for a new card. Another student had him out in under ten minutes with only a two dollar fine instead of full amount. HE goes in a couple of times a week

It helps to have former students. BUT it also helps if people with just take the time to help you get through it.

Before going in again call and talk to a real person. I’m sure the income discrepancy is part of the problem. Ask them what they need to straighten it out.

My dad went to the same IRS lawyer for years. She was in Cincinnati but I taught with her mother. Get a name and direct phone number if possible. It helps if you aren’t dealing with former students LOL

People around here say you must either have a lawyer or social worker to qualify for Medicade. The hospital is the best place to connect with a social worker. Hope this helps. HUGS