That’s where it had ended up before Fed-Ex remembered what they where carrying this strange box around for.
Authenticating by telephone – ‘press the # key’
If you choose to authenticate by receiving a phone call, you will hear a pre-recorded voice.
Normally it will be an English accent asking you to press the ‘hash key’.
Sometimes it may be an American accent asking you to press the ‘pound key’.
Both mean press the ‘#’ key.
I can just imagine the confusion....LOL!