believing your customers are scum is exactly how United trains it’s people
Freepers can slam me all they want, but thank god for Emirates and Eithad Airlines and airlines like em, there is a reason why both of these are in the top ten in the world, which is funny because American Airlines used to be the best in the world, and set the standard for air travel service, now they have fallen so low.
“believing your customers are scum is exactly how United trains it’s people”
Dollar to a dime that mentality is what the upper management has at these US Airlines, they view them as numbers to be milked not customers, and that’s why they suck compared to the east airlines.