If you want a definition of stress, try being a flight attendant.
The way I see it, if anyone gives a flight attendant ANY kind of guff, it should be bye-bye. Let them walk, take a bus, a boat, a train, whatever. That is their problem. But anyone who cannot control their negative opinions or temper on an airplane flight does not belong on an airplane with dozens or hundreds of others who are essentially captives on an aluminum tube shooting through the atmosphere at over 500 miles an hours seven miles in the sky.
Move the mother and son to First Class and leave the babbling idiot where she sat. Probably a bit too much time in the bar before boarding. Definitely a “Bitch”, to say the least.