If that’s a standard practice, then the restaurants should have compensation built into their wage structure for wait staff who are pulled off serving tables in order to assemble takeout orders. I don’t see how customers could be expected to know.
That’s just it. The restaurant business is brutal. I only know about it because my son worked it while he was in high school. He started as a dishwasher after school and worked up to sous chef on weekends.
He’s in college now, but the kitchen was an education.
A new owner came in and now the restaurant is closed for good. Sad. They had been open since 1978.