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Human-robot interactions take step forward with 'emotional' chatbot
the guardian ^ | 05/03/2017 | Hannah Devlin

Posted on 05/06/2017 6:41:06 AM PDT by BenLurkin

he ECM, as it is known for short, was able to produce factually coherent answers whilst also imbuing its conversation with emotions such as happiness, sadness or disgust.

...

The paper found that 61% of humans who tested the machine favoured the emotional versions to the neutral chatbot. Similar results have been found in so-called “Wizard of Oz” studies in which a human typing responses masquerades as advanced AI.

“It is not a question whether they are desirable – they clearly are – but in which applications they make sense and where they don’t,” said Schuller.

Minlie Huang, a computer scientist at Tsinghua University, Beijing and co-author, said: “We’re still far away from a machine that can fully understand the user’s emotion. This is just the first attempt at this problem.”

Huang and colleagues started by creating an “emotion classifying” algorithm that learned to detect emotion from 23,000 posts taken from the Chinese social media site Weibo. The posts had been manually classified by humans as sad, happy and so on.

The emotion classifier was then used to tag millions of social media interactions according to emotional content. This huge dataset served as a training ground for the chatbot to learn both how to answer questions and how to express emotion.

The resulting program could be switched into five possible modes – happy, sad, angry, disgusted, liking – depending on the user’s preference. In one example conversation a user typed in: “Worst day ever. I arrived late because of the traffic.”

In neutral mode, the chatbot droned: “You were late”. Alternative responses were: “Sometimes life just sucks!” (disgust mode), “I am always here to support you” (liking) or “Keep smiling! Things will get better” (happy – or, some might say, annoyingly chipper).

(Excerpt) Read more at theguardian.com ...


TOPICS: Weird Stuff
KEYWORDS: ai; chatbot; robots

1 posted on 05/06/2017 6:41:06 AM PDT by BenLurkin
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To: BenLurkin

Still a very long way from passing the Turing Test.


2 posted on 05/06/2017 6:52:29 AM PDT by Ciaphas Cain (I don't give a damn about your feelings. Try to impress me with your convictions.)
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To: BenLurkin

Can you get a hypersensitive snowflake version that gets offended and cries about everything you say?


3 posted on 05/06/2017 6:54:12 AM PDT by KarlInOhio (a government contract becomes virtually a substitute for intellectual curiosity - Pres. Eisenhower)
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To: BenLurkin
The other day I had an on line interaction with a customer service robot.

It was not very helpful. It sent me to company a web page that was not well laid out or intuitive. When I pointed this out to “Steve”, he/it replied, “Yes, the page is VERY well laid out and intuitive.”

I asked Steve if he was a robot. He/it replied “no. That is just silly.”

I replied “That is exactly what a robot would say.”

....

4 posted on 05/06/2017 6:58:50 AM PDT by themidnightskulker (And then the thread dies... peacefully, in it's sleep....)
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To: themidnightskulker
It sent me to company a web page that was not well laid out or intuitive. When I pointed this out to “Steve”, he/it replied, “Yes, the page is VERY well laid out and intuitive.”

Are you sure this was a chatbot or one of Obama's spokespeople in a new gig?

Mr. niteowl77

5 posted on 05/06/2017 7:03:58 AM PDT by niteowl77 (Trust- but verify.)
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To: BenLurkin; TADSLOS; GraceG; Lazamataz

6 posted on 05/06/2017 7:05:25 AM PDT by KC_Lion (Proud Keeper of the Sarah Palin and New First Lady Melania Ping Lists. Let me know if you want on.)
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To: niteowl77

It was ATT. It could have been either.


7 posted on 05/06/2017 7:07:14 AM PDT by themidnightskulker (And then the thread dies... peacefully, in it's sleep....)
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To: BenLurkin
Last night, there was nothing on my t.v. but Ancient Aliens, I know (tin hat), anyway they were talking about Sci Borgs...

They showed a beating heart, a set of lungs, kidneys, all the inside body parts into this ‘sci borg’ body shell, now they are trying to create a ‘living brain’ so they can hook it up to a real person's brain and download from the human brain into this sci borg brain...

They (the Scientists) said they want to use these ‘human looking sci borgs’ to go to different planets and find out if there are living creatures on them and what is in ‘outer space’...that's when I hit the off button...

This is just plain scary, I can't imagine this happening...and this one scientist said our government is working on it and knows about it and we are funding it!!!

I had nightmares all night!!!

8 posted on 05/06/2017 7:07:17 AM PDT by HarleyLady27 ( "The Force Awakens!!!"...Trump and Pence: MAKE AMERICA GREAT AGAIN!!!)
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To: BenLurkin

Emotional Chatbot? I’ve had one of those for 40 years.


9 posted on 05/06/2017 7:07:29 AM PDT by TADSLOS (Reset Underway!)
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To: TADSLOS

I’m surprised it took nine posts for the obligatory wife joke to appear.


10 posted on 05/06/2017 8:10:16 AM PDT by Charles Martel (Progressives are the crab grass in the lawn of life.)
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To: BenLurkin

Simulated emotion. Words have meaning. Humans and animals have emotions. Computers don’t, but they can simulate them and fool the a$$wholes who mistake an upward curve for a smile.


11 posted on 05/06/2017 8:10:43 AM PDT by I want the USA back (Liberalism is the denial of human nature.)
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To: Charles Martel

Low hanging fruit has to be picked.


12 posted on 05/06/2017 8:12:47 AM PDT by TADSLOS (Reset Underway!)
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To: Ciaphas Cain

I keep demanding Alexa tell the truth and confess she is a NSA spy—no luck yet... :-)


13 posted on 05/06/2017 8:36:44 AM PDT by cgbg (Hidden behind the social justice warrior mask is corruption and sexual deviance.)
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To: cgbg
A few days before this past Christmas I was driving out of San Diego en route to visit the Nixon Library and later on the Reagan Library. On the highway I saw an exit for Palomar.... and it finally clicked that I must not be far from Palomar Observatory. A place I've wanted to see all my life.

So I asked Siri where was the observatory and it said it was just a few miles away and totally without thinking I blurred out "Holy shit."

"Watch your language!" snapped the iPhone.

14 posted on 05/06/2017 8:47:38 AM PDT by Ciaphas Cain (I don't give a damn about your feelings. Try to impress me with your convictions.)
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To: BenLurkin

I hate when the canned voice on the phone tries to sound human. “Hmmm...I didn’t get that, let’s try again.” (Sound of keyboard clicking rapidly) “I see...blah blah blah..” Just act like a machine and don’t patronize me. Sheesh!


15 posted on 05/06/2017 9:13:27 AM PDT by bk1000 (A clear conscience is a sure sign of a poor memory)
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To: TADSLOS

LMAO!


16 posted on 05/06/2017 9:14:42 AM PDT by bk1000 (A clear conscience is a sure sign of a poor memory)
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To: cgbg

she was prolly offended that you didn’t trust her and turned you in to NSA


17 posted on 05/06/2017 9:27:04 AM PDT by Bob434
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To: HarleyLady27

The old cartoon Silverhawks comes to mind. Partly metal, partly real.


18 posted on 05/06/2017 10:47:22 AM PDT by wally_bert (I didn't get where I am today by selling ice cream tasting of bookends, pumice stone & West Germany)
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