In this instance, I don’t care if he had an old conviction for trading drugs for sex. United didn’t know that, and that wasn’t why they had him dragged him off the plane. Now, they have dug up dirt (I knew they would) to mitigate the damage they’ve inflicted on themselves. Whether or not he’s a good doctor isn’t the point. United’s terms of carriage aren’t the point. The point is that you don’t physically drag a 69 year old person, bloodied and screaming, to the horror of all the other passengers, just because you need another seat for a more important person (a crew member, and I get that needed to get to Louisville for another flight). Any rational company would not shoot themselves like this. This was a disaster for everybody, including united. They’re already losing millions from this, so trying to destroy this old man, to fix their PR problem, is only making most people more angry. Their CEO needs to be “re-accomodated” before their stock tanks entirely.
His personal business is not relevant. It doesn’t matter in this case.
Ok. He’s a chainsaw killer. He ran around cutting up 100 people. He chopped off all their heads. How does his personal life change this week’s situation?
Instead of David Dao, it could have been John Dao (couldn’t help it).
’The point is that you don’t physically drag a 69 year old person, bloodied and screaming, to the horror of all the other passengers, just because you need another seat for a more important person (a crew member, and I get that needed to get to Louisville for another flight).
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trying to destroy this old man, to fix their PR problem, is only making most people more angry.’
So true. It’s embarrassing to see otherwise rational people seizing on the sordid details of this man’s past, as if that’s the issue. It’s not even ancillary. The point is they seated him. According to their own guidelines. They should not afterward have dragged him off the plane.