Good Lord, what ridiculousness. There wasn’t a good reason to kick him off the plane.
I get you can’t stop over-booking without seriously affecting ticket prices. But they have to off-set that with upping the incentive. You don’t kick a guy off that did nothing wrong. I thought Freepers would respect balance.
The only ridiculousness is thinking that the “doctor” was in the right and likely the amount of force used by police to remove him. I could have seen a potentially valid complaint against UA if he just left the plane as requested and than filed suit. Once he failed to comply and police were called, his complaint lost any chance of being credible. His only possible action is pursuing excessive use of force by the police, which is completely separate from UA, as the police work for TSA not UA.
Also, there were 3 others that were removed, but that was done without incident and they were compensated. Sir stupid, refused even though the removal included $800, flight change, & a hotel stay. Sounds balanced enough for me considering that his destination was a 5 hr drive by car.
Play stupid games, win stupid prizes.