It doesn’t surprise me that brick and mortars are flailing, they have completely abandoned the concept of what courteous service means. Tha retailers are swamped with a staff of gimmedats who seem to make it their goal to be rude, uninterested, and find the highest honor in the store, that is, running the cash register.
That’s what makes me prefer on-line shopping, not saving a few bucks.
I don’t go to mcdonalds anymore, because of the eyes-half-closed, mouth breathers who man the front counter. Without the cash register these morons can’t make change for a dollar without having a three-way conference with the manager. Couple that with ever-decreasing quality of the food, and an unclean store, there’s no reason to go there. Whereas Chick-Fil-A people are always neat, clean, courteous, and well-spoken. I guess it’s the difference in management.
You have a point. You know, back in the day when I worked retail the cash registers did NOT calculate the change due the customer. You had to do the math in your head.
Sales people don’t have to shine my shoes, but a modicum of interest and politeness usually does nudge me across the purchase decision threshold.
All I’m wondering is why Amazon’s of Chick-Fil-A model can’t be exploited or at least imitated.
Sure, to all the “buggy-whip” posters, yeah, I know time and innovation marches on, but you miss the point. If even Wal*Mart with all their enormous resources cannot realistically challenge Amazon, what are others to do to compete?
As another poster noted, is our dystopian destiny that of warehouse robots and delivery drones?
Even clothes retailers are struggling (Penney’s, Macy’s, etc.). The one place Amazon should not be good at is selling clothes, because realistically you have to see and try on clothes before purchasing — or at least I do.
So, perhaps under Obama few were able or willing to step out an innovate, and maybe that will change under Trump, but Amazon has been growing by leaps and bounds since about 1996 and few have answered the bell as a challenge.
Well, nothing/no one in the world is ever perfect.
After a couple of visits, I am sure there is something in the taste (not the textures) that doesn't sit well with me.
But that's just my family and me. Not intended as a criticism of everything else you stated.