I can’t blame McD’s for that, that’s where they are... whites for the most part have abandoned it, as the quality has fallen.
As to staffing, its hard to get a white kid to work for minimum wage in a lot of the country.. and if you can get one in the door, they won’t stick it out, because the work ethic of the most of the rest of the staff will often see them picking up the slack and they’ll get tired of it and move on.
I started out in McD’s back in the late 80s in High School, I walk into the same store today, and am amazed how far the chain has fallen. However, that McD’s is in a suburban neighborhood, mostly white, but staffed with mostly minority... I go to another one closer to my office in a mostly urban neighborhood, and the service and quality is vastly superior on the inner city store, surprisingly. The inner city store clearly has better management from top to bottom, and in spite of being located in a “lower” socioeconomic community, they clearly expect and demand better from their employees and get it.
But one chain that just needs a reboot from top to bottom is BK... their service and quality are so bloody inconsistent you literally have no idea what you are walking into when you visit one of their stores.
It’s almost like its a TOO BIG TO FAIL operation, it should collapse under its own ineptitude, at least my experience in most of their stores... but they are just so big and have so much momentum they keep on trucking in spite of the incompetence. Now don’t get me wrong, I have been in some very well run BK’s, but its clearly the exception, not the rule.
Wendy’s is the best national burger chain generally speaking for quality and service.
Chick Fil A however is the Gold Standard for both in a national quick service chain. I have never once had a bad experience in any Chick-Fil-A I have been to, either in service, or quality or cleanliness.
Whataburger here in Texas is good.