“Get an appointment at the Genius Bar”
Sad to report the genius bar shut down several years back. We used to have some heated conversations in there. The shear brilliance was on full display. From midnight on genius abounded. Nobody had cellphones back then though.
The best place to get support for Apple products.
When you need a hardware repair, you can make a reservation at the Genius Bar. For software or services, get help even faster by phone or chat.
http://www.apple.com/retail/geniusbar/
Still going strong ... good place for answers for any Apple product.