Can you sue Craftsmen if you smash your finger with a hammer they made? What happened here, in all probability, is that she had an unregulated device (meaning no cut off circuit) and the device trigged in the pocket and just kept going. Li-Ion batteries are known for thermal runaway, it has happened with some flashlights, weapon lights, laptops, and electric “hoverboards” (which don’t hover, but whatever).
Anyway you slice it, the store isn’t at fault. Doubt it’s the device manufacturer either. This is most likely plain negligence on the consumers part. The sad part is how much it’s going to cost the shop to prove it.
It’s also possible that the device had been deliberately modified. Some people tamper with their devices by disabling the regulators, which enables them to blow bigger vapor clouds for the purpose of showing off.
Can you sue Craftsmen if you smash your finger with a hammer they made?