“Microsoft is shifting to software as a service for applications”
Companies like Amazon dominate that market with Microsoft having weak and poor quality offerings.
Office 365 has been a disaster for those trying to implement it. Hosted email is nothing short of frustrating. The migration from server-based Exchange is often a disaster with such failures as no cloud based public folders or the ability to convert them to a new form.
Microsoft support is Indian based and they have zero clues what to do past the scripts they read. Multiple contacts to Microsoft results in the reading of the same scripts that can be found on a google search. “Have you tried...” “Yeah, I found the same thing on google, too, pal.”
So, no, Microsoft, is not offering innovative or working solutions.
I’m no great lover of MS, given that in the early 1990s, NDS was able to provide features that AD-2012 still can’t perform.
And it’s not the best product that often wins in technology, but the best marketed. Unfortunate but true.
Once managers have moved their busines systems to “Microsoft in the cloud,” it will be very diffiuclt to recover it.
Mark