Granny probably thought she lost the certificate, filed an affidavit and got her money. It’s easy to try and blame the big banks, but bank employees generally get to know their customers and look after them. Unclaimed funds are reconciled in bank internal audits and turned over to the state after attempts to contact the customer.
“It’s easy to try and blame the big banks, but bank employees generally get to know their customers and look after them. Unclaimed funds are reconciled in bank internal audits and turned over to the state after attempts to contact the customer.”
Wells Fargo is absolutely the worst! They scheme to screw customers and will tell you outright lies regarding your accounts.