Somehow I can’t imagine Carl Karcher wanting his name
associated with this brave new world.
On the other hand I recall my first regular job as a 16 yr
old in `67. It was behind a small grocery store meat
counter. The first thing the boss taught me was to ask
the customer “is there anything else I can get for you?”
The idea was to encourage customers to buy more or to
jog their memories about an item they had considered
purchasing. The fast food chain stores operate on
a ‘get them in and get them out’ basis and that is the
way corporate wants it. The person to person contact
aspect is a thing of the past anyway so total automation
seems like the logical next step.
“The person to person contact aspect is a thing of the past...”
Yeah, but learning to deal with people is exactly what’s missing in today’s ‘overeducated’ cohort. (For the record...McDonald’s,1985). Love seeing the high school kids bagging groceries and stocking the shelves. It ain’t where you start out...it’s where you end up.