She wants justice for a defective candy bar? A case of KitKats is about as close to justice as she'll get.
As a student in 8th grade, my Civics teacher suggested we write letters to Mfrs if we received a defective product to see what sort of compensation they were willing to give.
I had received a bag of Peanut M&Ms with no peanuts in the bag...just regular M&Ms.
I wrote my letter, included a photo and the batch number on the bag. The Mars Co. replied and stated they had verified that a bad batch had gone out and as a way to compensate I received a case of both kinds of M&Ms. My entire class was very happy when I shared the lot.
This bimbo needs to be smacked down. Nestle should tell here to go ahead and sue.
Google “The Lazlo Letters”. It is a collection of similar things from Lazlo Toth (who played Father Guido Sarducci on SNL). I found it amusing back in the 80s. He basically writes these nutty complaints to public figures and corporations. They generally are fairly civil.