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The Zombie Programmers Awaken ... and they're pretty tetchy [SunTrust]
The Register ^ | 10/22/15 | Dominic Connor

Posted on 10/22/2015 2:12:22 AM PDT by markomalley

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1 posted on 10/22/2015 2:12:22 AM PDT by markomalley
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To: markomalley

I first heard about this yesterday, and this was the conversation that popped into my mind:

REPLACEMENT H-1B WORKER: “Hi Mr. X, I was told I could call you for advice on the code you wrote for this process before they laid you off and hired me. We added a new process, and the code doesn’t work. Could you help me fix it?”

LAID OFF MR. X: “Sure. Just un-comment this line here, comment out this line and recompile. That should fix it for you.” Click.

Later...

REPLACEMENT H-1B WORKER: “But sir, I did as Mr. X suggested, and it wrote data to the wrong part of the database, and we can’t undo it...our records are unusable, all the key fields have been overwritten and the backups are no good!”


2 posted on 10/22/2015 2:28:38 AM PDT by rlmorel ("National success by the Democratic Party equals irretrievable ruin." Ulysses S. Grant)
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To: markomalley
Apparently the details are not being publicized, but the reporting seems sloppy. Workers are getting some sort of severance package (that means money is changing hands). And the workers are expected to provide support afterwards. For Free. But they are not free -- they agreed to a severance package upfront for work they will perform later.

This sounds vaguely rotten to me, and I'm not sure I would agree to it -- but I don't know how large the severance package might be. But in any case, workers who have been paid should not be said to be "required to work for free". It is not accurate.

3 posted on 10/22/2015 2:39:21 AM PDT by ClearCase_guy (I've switched. Trump is my #1. He understands how to get things done. Cruz can be VP.)
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To: markomalley

It’s a given that what SunTrust has done is not ethic.
Additionally, I can’t see how this meets labor regulations, labor decision case precidents?
Coerced work obligations without pay in their severance package?
And how the hell can this practice be Sarbanes Oxley, Payment Card Industry, and HIPAA compliant?
Identity Access Management and Privileged User Management standards usually require individuals to have a continous employee or vendor recertification for privileged user access.
Once an individual is terminated, they’re supposed to lose access.
Reclassifying terminated employees as unpaid contractors and letting them have privileged access to sensitive financially significant systems doesn’t seem like that would pass compliance audits.
Idiotic bastards.


4 posted on 10/22/2015 2:39:24 AM PDT by MarchonDC09122009 (When is our next march on DC? When have we had enough?)
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To: markomalley

As an ex-techie, I am SO looking forward to all of the comments and further installments about this story.

It’s Buttered-popcorn time!


5 posted on 10/22/2015 2:47:00 AM PDT by The Working Man
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To: markomalley

In the 1950’s and 1960’s, companies were run by executives from manufacturing and sales. To rise in the organization they had to lead people and value people. Employees were generally loyal to companies and companies were loyal to their people.

In the 1970’s companies shifted from appointing operating executives to senior roles to appointing financial managers and lawyers. This generation of executives viewed employees as an expense, not an asset. Hence three decades of downsizing, offshoring and restructuring have virtually eliminated employee loyalty toward company. It has also resulted in poor management and leadership skills within organizations.

Perhaps the mellennial generation will force organizations to develop better leaders and begin viewing employees as assets to be nurtured instead of wage slaves to be discarded.


6 posted on 10/22/2015 2:56:05 AM PDT by Soul of the South (Yesterday is gone. Today will be what we make of it.)
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To: Soul of the South
In the 1970’s companies shifted from appointing operating executives to senior roles to appointing financial managers and lawyers. This generation of executives viewed employees as an expense, not an asset.

This may be true, but the cost of doing business in the US, especially manufacturing, has left executives with few options.

7 posted on 10/22/2015 3:09:32 AM PDT by St_Thomas_Aquinas ( Isaiah 22:22, Matthew 16:19, Revelation 3:7)
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To: ClearCase_guy
Eh. Seems clear to me, on the other hand, that if you object to coming back and working for free down the road, that's no justification for not giving you a severance package.

The severance package isn't payment for work... it's payment for being let go through circumstances beyond your control.

8 posted on 10/22/2015 3:59:36 AM PDT by Oberon (John 12:5-6)
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To: St_Thomas_Aquinas; Soul of the South
>>>>>>In the 1970’s companies shifted from appointing operating executives to senior roles to appointing financial managers and lawyers. This generation of executives viewed employees as an expense, not an asset.

This may be true, but the cost of doing business in the US, especially manufacturing, has left executives with few options.

You may also want to consider the role of 401k's and fund managers in that mix. As an investor, chances are that you care about Black Rock Small Cap Growth's performance. The actions that the Jack-In-The-Box (one of the fund's investments) takes to maintain share price and quarterly dividends is not really much of concern to you. Fund managers know that and base their decisions on that fact.

If you, as a corporate manager for (as an example) Jack-In-The-Box, take an action that is best in the long term but might temporarily reduce returns for a quarter or two in order to achieve long-term growth, you will be called on the carpet like nothing you've ever seen because your shareholders (the majority of whom are institutional owners, such as Black Rock Small Cap Growth) won't tolerate a loss of returns for even a quarter.

That changes how corporate managers act and how they think. IMHO, not always for the positive.

9 posted on 10/22/2015 4:10:27 AM PDT by markomalley (Nothing emboldens the wicked so greatly as the lack of courage on the part of the good -- Leo XIII)
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To: markomalley

Someone is actually using F#???


10 posted on 10/22/2015 4:12:39 AM PDT by Mr. K (If it is HilLIARy -vs- Jeb! then I am writing-in Palin/Cruz)
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To: markomalley

Number-cruncher: “Say! We can get THREE Indian IT resources at the same salary as one of our American IT resources, AND we don’t have to pay them benefits!”

IT (technical) manager: “The American resources work much more efficiently, design better code, are always available outside of business hours, and they speak clear English.”

Number-cruncher: “But THREE instead of one?! AND we don’t have to pay them benefits? C’mon! Surely you could train them to perform at the same standards as the American worker. Where’s the downside?”

IT (technical) manager: “Historical and anecdotal evidence suggests otherwise, and American resources are here, face-to-face, and they’re easily managed versus a resource on the other side of the planet.”

Number-cruncher: “I’m sorry, but the big boss man is going to appreciate having a bigger bonus check more than he will with what you deem to be higher quality staff.”

IT (technical) manager: *sits back and folds his arms across his chest* “Well you surely know how to do my job better than me, so please, by all means, let’s go for it. When the systems are smoking heaps of garbage in eight to twelve months, don’t say I didn’t warn you.”


11 posted on 10/22/2015 4:14:53 AM PDT by rarestia (It's time to water the Tree of Liberty.)
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To: ClearCase_guy
The really sleezy part is that the agreement prohibits the laid-off workers from talking about the agreement with anyone.

When Disney pulled the same stunt, they offered the severance package only if the worker signed it that minute. If they wanted to discuss it with,say, their lawyer, the severance offer was revoked.

The workers would have been better off if they all walked away, and let SunTrust negotiate openly to bring them back to train their replacements. That's pretty much what unions are supposed to do. I'm not a fan of unions, but I think the IT industry is reaching the point where are the lesser evil.

12 posted on 10/22/2015 4:33:51 AM PDT by Johnny B.
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To: markomalley

F# is that like FORTRAN 2015? I could do that.


13 posted on 10/22/2015 4:45:38 AM PDT by McGruff (Trump-Cruz 2016. Make America Great Again.)
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To: markomalley

Go ahead, let me back in to your system after you fire me. I dare you.


14 posted on 10/22/2015 4:55:58 AM PDT by Wolfie
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To: rlmorel

Delete C *.*


15 posted on 10/22/2015 5:13:56 AM PDT by showme_the_Glory ((ILLEGAL: prohibited by law. ALIEN: Owing political allegiance to another country or government))
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To: markomalley

The comments following the story at the Register tell the tale. Not sure what SunTrust was thinking. Have been involved in projects where the majority of the new code is from offshore. Management had a hard time figuring out why their cost-cutting measure didn’t improve their bottom-line. Really.


16 posted on 10/22/2015 5:14:26 AM PDT by Montana_Sam (Truth lives.)
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To: showme_the_Glory

Did I say RM? I’m sorry, I meant MV. My bad. You’ve got backups, right?


17 posted on 10/22/2015 5:33:52 AM PDT by Flick Lives (One should not attend even the end of the world without a good breakfast. -- Heinlein)
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To: markomalley

I work in IT support, servicing many companies, and see the disaster this practice has done in corporate America. On the side, I have advised many personal friends whose companies (number-crunchers) were considering laying off their IT staff and hiring a “managed services” company (usually based out of India) to really consider the longterm costs. However, the number-crunchers are usually planning to take their bonus for “saving” the company so much $$$ and jumping ship before hitting the iceberg. I probably should write a book on my observations and experiences with this “practice”, but will have to do so after I am retired or replaced, as the powers that be would not be happy with the expose....


18 posted on 10/22/2015 5:41:52 AM PDT by Dubh_Ghlase
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To: Wolfie

Let’s see...Fifty years of undocumented program modifications, line after line of dead or stunt code, misleading comments, etc. What could go wrong if an H1-B makes a few minor changes here and there? After all, they were taught good programming practices and strictly follow all the rules in the books, But real programmers know its like a sewer down there and things can get really dirty in hurry if you don’t know what you’re doing, namely the traps, pitfalls, and what to avoid. It’s an art and experience comes with a price. Not to say there aren’t any good H1-B programmers, but many should be working at Mickey D’s for their $10/hr, not on critical software. Put H1-Bs and complex related systems together and you have a potential disaster lurking in your IT systems long after the H1-Bs are gone.


19 posted on 10/22/2015 5:41:53 AM PDT by Texicanus (Texas, it's like a whole 'nother country.)
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To: rarestia
Yep.

That's the discussion that was had at one of my former companies, almost verbatim. Were you listening in? :-)

Outsourcing, of course, was implemented, because the board wanted it. And, of course, it was a disaster. I got out before things got *really* bad, though. Strangely enough, I heard through the grapevine that they needed to bring in five (5!!) H1B's to take over my duties, and those five still couldn't do it.

I went through another IT outsourcing at a large Fortune 500 company. Basically, we changed employers and kept our desks. 85% of a 200-man IT dept (including me) quit within 6 months.

The end results were devastating for the company, the only way they survived was by throwing money (a billion +, if the rumor mill was right) at the problem until they were able to stabilize the situation. Everyone in management at the company who was involved in the outsourcing decision - from the COO down - wound up being fired over that one.

I've no idea why people do it. Arrogance, I suppose. "This has failed every other time, but only because *I* haven't tried it yet!".

20 posted on 10/22/2015 6:10:23 AM PDT by wbill
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