If you have ever had a family member who suffered from mental health issues, you could not agree more with that statement.
You do your best to help them but you run smack into the wall of HIPAA. The therapist cannot legally tell the family anything unless the patient signs a release (which often as not they won’t because, here’s a news flash...THEY’RE CRAZY!). So the family who has to care for them the remaining 167 hours per week they are NOT with their therapist is working blind. Often not knowing the diagnosis or what cocktail of meds is inducing the increasingly strange behavior you are witnessing.
Typical Congress. Don’t know jack about anything. Pass laws like they are experts on everything.
It was a cruel thing closing down asylums. I have no clue what people were thinking. I guess mentally ill have civil rights, including the right to go on shooting rampages.