Oh, that explains it. My personnel have no concept of water conservation (household-type, as opposed to state-wide), even though I bellow, “We’re paying for the water!!!” regularly.
I had at least two aides ask, “Really? You’ve had people who really DO this?” Yes, I have. Three didn’t even know how to make a bed, being confused by the fitted bottom sheet, and not knowing how to tuck in corners neatly.
So I wrote a list of how I want the jobs done...