There's a whine from 2013 on an Adobe forum, but I don't think it's relevant:
https://forums.adobe.com/thread/1102280
Perhaps you can get some attention on the Adobe forums.
It's almost as if they control the message about bad Adobe product experiences. Maybe they should direct some of that energy towards actually satisfying customers. That's why I went for the freeware packages that I'm using.
Looks like I’ll be going that route as well. I won’t put up with this from Adobe and if they press me I’ll remove the software for what you currently use.