[odawg]

From the ALLY placard:

“...firmly but kindly let that person know that you will not tolerate that type of speech.”

I would more firmly and with less kindness tell that person where to go.

[Envisioning]

“...firmly but kindly let that person know that you will not tolerate that type of speech.”

.....and what are they going to do about 'intolerant' customers like I will be from now on? Close my account? Good luck with that business strategy.....