What I really dislike about Wal-Mart is how corporate treats their customers. They don’t give a sxxx what customers think or want, or might find frustrating. Most (and especially) retailers have a number listed where customers can voice a broad complaint about anything, but not Wal-mart. They think they know what is best and they do not wish to hear from customers
They have one number that does not give callers that option except for addressing specific stores or orders. Then you are “gigging” individual managers or workers when it is the CEO that really deserves the gig.
They do not even have a zero option to give live assistance to such a customer. If you use “0” they say no such option and hang up. I rarely ever shop there for a lot of reasons.
When we’ve had problems at Walmart the local management have always take care of them.